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Privacy policy


Eshopper24.com ("the Website") is owned and operated by SAS Infinity (BD) Ltd. This policy, together with our Terms and Conditions, explain how Eshopper24.com may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

 

 

Information we collect about you

 

We collect information about you when you:

  • visit the Website, and other sites accessible from the Website.

  • register with and buy products or services on the Website.

  • take part in promotions, competitions, customer surveys and questionnaires.

  • contact us eg in writing, call customer services.

We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

 

Using your information

 

Collecting your personal information helps Eshopper24.com to better understand what you need from us. We use your information to:

  • manage and improve the Website.

  • personalise our services to you.

  • administer and operate your account.

  • process your orders and allocate Clubcard points to your account.

  • tell you about important changes to the Website and our services.

  • understand your shopping behaviour to develop and improve our products and services.

  • manage promotions, competitions, customer surveys and questionnaires.

  • check and verify your identity, and prevent or detect crime. In performing checks your information may be disclosed to credit reference agencies, who may keep a record of that information. This is not a credit check and your credit rating will be unaffected.

We may share your personal information across the SAS Infinity (BD) Ltd so they can provide you with relevant products and services.

 

Your personal information is safe with us and will never be released to companies outside the SAS Infinity (BD) Ltd for their marketing purposes.

We may use and share anonymised information outside the SAS Infinity (BD) Ltd. However, we would like to reassure you that this never includes your personal information.

 

Clubcard information

We access the information recorded through the use of your Clubcard to help us improve our service to you and to make our communications more relevant.

 

Marketing and research

If you agree, we may contact you:

  • with offers and information about Tesco products or services

  • with offers and information about partners' products or services

  • for customer research eg to help improve our services

Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

When you register online you can access a "Contact Preferences" page that allows you to tailor our commercial communications to your preferences.

To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive commercial communications from us, select your choices by using the boxes available on that page.

We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

 

Other websites

The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

 

Changes to our policy

We reserve the right to change the policy at any time.

 

Contacting us

If you have any queries, please contact us at info@eshopper24.com.

Last update: 01/12/2014

 

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